Terms and conditions

In using Dispo Depot LLC, you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website, software & services and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect to provision of the Company’s stated services/products, in accordance with and subject to, prevailing U.S. Law. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to the same.

Privacy Statement

Dispo Depot is committed to protecting you and your tenant’s/resident’s privacy. Authorized employees within the Company will have access to any information collected from our clients on a need to know basis. We constantly review our systems and employ data safety measures to ensure the best possible service to our customers.

SMS Terms & Conditions

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Dispo Depot LLC, you may receive messages related to the following:
Eviction reminders
Follow-up messages
Billing inquiries
Promotions or offers (if applicable)
Event/Webinar reminders
Example: “Hello, this is a friendly reminder of your upcoming online webinar on 04/29/2025 at 11:00 AM. You can reply STOP to opt out of SMS messaging from Dispo Depot at any time.”

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per week related to your upcoming evictions.

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Dispo Depot LLC in the following ways:
Verbally, during a conversation
By submitting an online account setup form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly via email or phone call to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us by emailing sales@dispo-depot.com
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
Message frequency may vary

Confidentiality

Client and client’s tenant/resident records are regarded as confidential and therefore will not be divulged to any third party, other than government entities and authorities, if required. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the provision that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. We will not sell, share, or rent your or your tenants/residents personal information to any third party.

Data Security & Platform Integration

Data Security & Shared Responsibility

Dispo Depot LLC utilizes secure systems and industry-standard administrative, technical, and physical safeguards designed to protect Client data, tenant/resident information, and confidential records from unauthorized access, disclosure, alteration, or destruction. Access to data within Company-controlled systems is limited to authorized personnel on a need-to-know basis.

However, Client acknowledges and agrees that data security is a shared responsibility.

Client is solely responsible for:

Ensuring the lawful collection and accuracy of all tenant/resident and property data submitted to the Company
Maintaining proper internal access controls, user permissions, and credential security within Client-controlled systems
Configuring and managing security settings within third-party operational platforms
Protecting login credentials, API keys, and system integrations from unauthorized access
Compliance with all applicable federal, state, and local data protection, privacy, and consumer protection laws

Third-Party Platform Integrations

Dispo Depot integrates with third-party property management and operational software platforms, including but not limited to; Rent Manager, Entrata, for the purpose of streamlining delinquency management and dispossessory filings.

Client understands and agrees that:

Third-party platforms are not owned or controlled by Dispo Depot
Company does not control the security configurations, internal permissions, infrastructure, or data handling practices of such third-party providers
The Company shall not be responsible or liable for data breaches, system failures, misconfigurations, outages, or security incidents originating within Client-controlled systems or third-party platforms

Client assumes responsibility for ensuring that its agreements with third-party providers maintain appropriate security standards.

Security Incidents

In the event of a confirmed unauthorized access to data within Company-controlled systems that materially impacts Client information, the Company will provide notice to Client within a reasonable timeframe and will cooperate in good faith to mitigate the effects of such incident.

The Company shall not be liable for security incidents resulting from:

Client negligence
Compromised Client credentials
Improper system configuration
Failures of third-party platforms
Acts outside of the Company’s reasonable control

Nothing in this section shall be interpreted as a guarantee of absolute security, as no method of electronic transmission or storage is entirely secure.

Attorney-Partner States Filings

Dispo Depot provides the software platform that property managers, owners, and landlords use to streamline their delinquency management. The information and data in that system are then processed and serviced directly by the client’s assigned state licensed attorney. All legal advice, proceedings, communications, and hearings are handled by state licensed attorneys. Use of our software or service does not create an attorney-client relationship.

Dispo Depot is not a law firm and does not give legal advice.

Payment

Personal or Business checks, cashier’s checks, money orders, bank transfers(ACH or  EFT), credit card payment, and wires are all acceptable methods of payment. Our payment terms are 30 days from the invoice date (NET 30). Full remittance is expected within 30 days to be considered “timely”. Any invoice left unpaid after 30 days will be considered overdue. Overdue invoices may be subject to fees and interest including but not limited to a 1% interest fee. The Company reserves the right to suspend services of any Clients who are in arrears more than $8,000.00. Additionally, accounts in arrears over the 30-day grace period will be subject to suspension until your account is paid in full or a mutually agreeable amount has been paid. Repeat delinquent Clients or Clients with known payment issues may be subject to a mandatory retainer fee. If We request for a retainer fee from You then we will send a separate Retainer Fee Agreement that will need to be signed by both parties in order to initiate or continue services. We also reserve the right to seek recovery of any monies remaining unpaid from the  date of invoice via collection agencies and/or through the appropriate claims court. In such circumstances, you shall be liable for any and all additional administrative and/or court costs or attorney’s fees, as well as the outstanding monies owed.

Returned checks are subject to a $75 fee to cover banking fees and administrative costs. In an instance of a second returned check, we reserve the right to terminate the arrangement and, if agreed to, we shall insist on future up-front payments only. Consequently, all services and agreements entered will cease with immediate effect until such time as any and all outstanding monies are recovered in full.

Cancellation Policy

Clients reserve the right to terminate service at any time. However, all outstanding bills and invoices will be the responsibility of the client or owner who places the order for services rendered.

Termination of Agreements and Refunds Policy

Both the Client and Company have the right to terminate any services agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect to the provision of unused services shall be refunded.

Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any agreement which is due to an event beyond the control of such party including but not limited to any act of God, terrorism, war, political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or manmade eventuality outside of our control. Any party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavors to comply with the terms and conditions of any agreement contained herein.

Waiver

Clients agree that all tenant/resident information they submit on this website or in the dispossessory database concerning a dispossessory action is accurate and correct. The Company will not be held responsible for any incorrect information that is submitted by clients, nor will Company be liable or punishable by law for inaccurate information submitted by the client or client’s representatives. It is the sole responsibility of Client to ensure that all info submitted to Company about their tenant/resident is true and correct. Company will be held harmless of any wrongful eviction claims against Client/s.

Notification of Changes

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ personally identifiable information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our website 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.